Player Waiver

  1. Welcome to RRA Basketball Academy

Welcome

Welcome to RRA Basketball Academy! We are honored that you've chosen to become part of our basketball family.

At RRA, we believe success is measured by more than wins and championships. Our mission is to develop confident athletes, strong leaders, and individuals of character by combining high-quality basketball instruction with faith, teamwork, encouragement, and dedication.

By completing this agreement, you acknowledge that you have reviewed and agree to the policies, expectations, and terms of participation outlined below.

  1. Our Mission & Core Values

RRA Basketball Academy exists to develop complete athletes by teaching basketball fundamentals while instilling character, integrity, leadership, and perseverance.

Faith

We strive to honor God in the way we coach, compete, and serve others. While participation does not require a specific religious affiliation, our academy is built upon Christian values that encourage honesty, humility, compassion, and servant leadership.

Teamwork

Basketball is a team sport that requires communication, trust, accountability, and selflessness. We teach athletes to support one another, celebrate each other's successes, and work together toward common goals.

Encouragement

Positive coaching builds confident athletes. Our goal is to create an environment where every player feels challenged, supported, and inspired to become the best version of themselves.

Integrity & Dedication

We encourage athletes to work hard, compete honestly, respect others, and pursue excellence in everything they do.

  1. Academy Expectations

Participation in RRA Basketball Academy is a commitment shared by athletes, parents, coaches, and staff. To maintain a positive and productive environment, all participants and families are expected to demonstrate respect, sportsmanship, honesty, and encouragement.

Players agree to:

  • Arrive on time and prepared for all activities.
  • Demonstrate respect toward coaches, teammates, officials, volunteers, and opponents.
  • Maintain a positive attitude and willingness to learn.
  • Encourage teammates and contribute to a supportive team environment.
  • Care for academy equipment and facilities.
  • Represent RRA Basketball Academy with integrity both on and off the court.

Parents and Guardians agree to:

  • Support all athletes through positive encouragement.
  • Demonstrate respect toward coaches, officials, volunteers, and other families.
  • Allow coaches to coach without interference.
  • Address concerns respectfully and privately.
  • Help promote an environment centered on sportsmanship, teamwork, and character development.

RRA Basketball Academy reserves the right to suspend or remove any participant or spectator whose behavior is unsafe, disruptive, abusive, or inconsistent with the academy's values.

  1. Health, Medical & Participant Safety

The health and safety of our athletes is our highest priority.

By registering, you certify that the participant is physically able to participate in basketball activities unless medical conditions have been disclosed to RRA Basketball Academy. Parents and guardians agree to provide complete and accurate medical information, including allergies, medical conditions, medications, previous injuries, and emergency contact information, and to notify the academy of any changes.

Participation in basketball involves inherent risks, including but not limited to falls, collisions, sprains, fractures, concussions, illness, permanent disability, and, in rare circumstances, death. By participating, you voluntarily accept these risks on behalf of yourself or your child.

In the event of an emergency, if a parent or guardian cannot be reached, RRA Basketball Academy personnel are authorized to obtain reasonable emergency medical treatment. Parents and guardians remain responsible for all resulting medical expenses.

Participants suspected of sustaining a concussion or serious injury may be removed from activity immediately and must satisfy all return-to-play requirements before participating again.

Participants should not attend practices, games, camps, or other activities while experiencing symptoms of a contagious illness or any condition that may place others at risk.

RRA Basketball Academy does not provide medical or accident insurance. Parents and guardians are responsible for maintaining appropriate health insurance coverage for participating athletes.

  1. Membership, Attendance & Academy Policies

Enrollment in RRA Basketball Academy represents a commitment to consistent participation and personal growth.

Membership fees, tuition, camp fees, and other program costs may be recurring depending on the program selected. Unless otherwise stated in writing, payments are non-refundable except as determined by academy management.

Practice schedules, locations, coaches, and programming may occasionally change due to weather, facility availability, safety concerns, or circumstances beyond the academy's control.

Missed sessions do not guarantee make-up sessions unless specifically approved.

Transportation to and from academy activities remains the responsibility of each family unless otherwise communicated by the academy.

RRA Basketball Academy is not responsible for lost, stolen, or damaged personal property brought to practices, camps, tournaments, or events.

  1. Media Release

RRA Basketball Academy frequently photographs and records practices, camps, clinics, tournaments, and other events to celebrate our athletes and promote academy programs.

By participating, you grant permission for RRA Basketball Academy to photograph, video record, or otherwise capture the participant's likeness and use these materials for educational, promotional, advertising, website, print, and social media purposes without compensation.

Families who do not wish to participate in photography or video recording may indicate their preference during registration.

  1. The RRA Playbook

Every registered family receives access to the RRA Playbook, our online resource center created to help athletes continue developing outside of scheduled practices.

The Playbook contains training videos, basketball drills, strength and conditioning resources, nutrition guidance, basketball IQ lessons, faith-based encouragement, parent resources, announcements, academy forms, schedules, and other exclusive content.

Because the Playbook is updated regularly, it serves as the primary source for current academy information and resources. Families are encouraged to visit it often throughout the season.

  1. Agreement, Release & Electronic Signature

By submitting this registration, I certify that:

  • The information I have provided is accurate and complete.
  • I am the parent or legal guardian of the participant, or I have the legal authority to execute this agreement.
  • I have read and understand the policies, expectations, acknowledgments, and releases contained in this agreement.
  • I voluntarily assume the risks associated with participation in RRA Basketball Academy activities.
  • I release and hold harmless RRA Basketball Academy, its owners, coaches, trainers, employees, volunteers, officials, facility owners, sponsors, and affiliates from claims arising from participation, except where prohibited by applicable law.
  • I understand that this agreement applies to all current and future participation in RRA Basketball Academy programs until superseded by a newer agreement.
  • If any provision of this agreement is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
  • This agreement shall be governed by the laws of the State of Florida.
  • I understand that my electronic signature carries the same legal effect as a handwritten signature.

 

PRIVACY POLICY

Effective Date: November 3, 2026

Rello Runs, LLC (“Rello Runs,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and shared when you use our website, enroll in coaching services, purchase merchandise, or participate in programs offered by Rello Runs, LLC.

By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Emergency contact information
  • Parent or guardian information for minors
  • Participant information including age and program participation details

We may also collect website usage information such as:

  • IP address
  • Browser type
  • Device information
  • Website activity and page visits
  • Cookies and tracking technologies

Payments

Payments made through our website are securely processed through Clover and its affiliated payment processing providers. Rello Runs, LLC does not store full payment card information on our servers.

How We Use Your Information

We may use collected information to:

  • Process memberships and recurring payments
  • Register participants for lessons, camps, clinics, and coaching sessions
  • Fulfill merchandise orders
  • Communicate scheduling changes or important updates
  • Improve our website and customer experience
  • Respond to customer inquiries
  • Comply with legal obligations

Minor Participants

Rello Runs, LLC provides services to minors and adults. A parent or legal guardian must complete registration and consent for any participant under the age of 18.

Parents and guardians are responsible for providing accurate information regarding minor participants.

Sharing of Information

We do not sell personal information.

We may share information with trusted third parties including:

  • Clover payment processing services
  • Shipping carriers
  • Website and technology providers
  • Service providers necessary to operate our business
  • Legal authorities when required by law

Cookies and Tracking

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You may adjust browser settings to disable cookies, though portions of the website may not function properly.

Data Security

We take commercially reasonable steps to safeguard your information; however, no online transmission or electronic storage system can be guaranteed completely secure.

Your Rights

You may request updates or corrections to your personal information by contacting us directly.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

TERMS & CONDITIONS

Effective Date: November 3, 2026

By accessing the Rello Runs, LLC website, enrolling in coaching services, participating in programs, purchasing merchandise, or maintaining a membership, you agree to the following Terms & Conditions.

If registering a participant under the age of 18, you confirm that you are the participant’s parent or legal guardian and accept these Terms on their behalf.

Coaching Services

Rello Runs, LLC provides basketball instruction, coaching, training, camps, clinics, lessons, and athletic development services for youth and adult participants.

Results are not guaranteed. Participation in coaching programs does not guarantee athletic advancement, team placement, scholarships, recruitment opportunities, or performance outcomes.

Session Scheduling & Cancellation Policy

Private sessions, coaching appointments, and training classes require a minimum of 24 hours notice for cancellation or rescheduling.

Sessions canceled with less than 24 hours notice may be forfeited without refund, makeup session, or credit.

No-shows may result in forfeiture of the scheduled session.

Rello Runs reserves the right to reschedule training sessions due to weather, coach availability, facility issues, safety concerns, or unforeseen circumstances.

Membership Billing

Memberships are billed monthly and automatically renew.

By enrolling in a membership, you authorize recurring monthly billing to your selected payment method.

Memberships continue month-to-month unless canceled in accordance with our cancellation policy.

A 30-day written notice is required to cancel any membership.

Membership fees already billed are non-refundable and non-prorated.

Failure to attend sessions or use membership benefits does not suspend or terminate recurring billing.

Payment Terms

Payments are securely processed through Clover.

You agree to maintain valid payment information on file. Failed or declined payments may result in suspension of participation until payment is resolved.

Rello Runs reserves the right to collect outstanding balances owed.

Merchandise Sales

All merchandise purchases are final except as expressly allowed under our Return Policy.

Product images, sizing, and colors may vary slightly from website representations.

Returns & Refunds

Approved refunds are issued in the form of store credit only.

Merchandise returns are only eligible if:

  • Returned within 14 days of delivery or pickup
  • Unworn and unused
  • Verified to contain a manufacturer defect

Items returned due to incorrect sizing, preference, wear, damage after purchase, or misuse are not eligible for return.

Rello Runs reserves the right to inspect merchandise prior to approving any return.

Assumption of Risk

Basketball training and athletic participation involve inherent risks including but not limited to falls, contact with players or equipment, sprains, strains, illness, or serious injury.

By participating in any Rello Runs activity, participants voluntarily assume all risks associated with participation.

Parents or legal guardians assume these risks on behalf of minor participants.

Participants are encouraged to consult with a physician before engaging in athletic activities.

Medical Emergencies

In the event of a medical emergency, Rello Runs staff may seek emergency medical treatment if a parent or guardian cannot immediately be reached.

The participant or parent/guardian accepts responsibility for any medical expenses incurred.

Conduct Policy

Rello Runs reserves the right to suspend or remove participants for:

  • Unsafe conduct
  • Bullying or harassment
  • Disruptive behavior
  • Repeated violations of rules or policies

Removal due to conduct violations does not entitle the participant to refunds or credits.

Chargebacks & Payment Disputes

By purchasing services, memberships, or merchandise, you agree to contact Rello Runs directly regarding billing concerns before initiating a chargeback.

Improper chargebacks for services rendered, attended sessions, memberships, or delivered products may result in membership termination and collection efforts for unpaid balances.

Attendance records, communications, payment authorizations, registrations, and delivery confirmations may be used to dispute payment reversals.

Limitation of Liability

To the maximum extent permitted by Florida law, Rello Runs, LLC shall not be liable for indirect, incidental, consequential, or special damages related to participation in programs, website use, memberships, or merchandise purchases.

Governing Law

These Terms & Conditions are governed by the laws of the State of Florida.

Any legal disputes shall be resolved in the appropriate courts located in Florida.

Return Policy

Effective Date: November 3, 2026

At Rello Runs, LLC, we stand behind the quality of our merchandise.

Approved returns are eligible for store credit only.

To qualify for a return:

  • Merchandise must be returned within 14 days of delivery or pickup
  • Items must be unworn, unused, and in original condition
  • The item must contain a verified manufacturer defect

Returns will not be approved for:

  • Incorrect size selection
  • Customer preference
  • Normal wear and tear
  • Damage occurring after delivery
  • Used or worn merchandise

All return requests are subject to inspection and approval by Rello Runs, LLC.

For return requests, please contact:

SHIPPING & LOCAL PICKUP POLICY

Effective Date: November 3, 2026

Rello Runs, LLC currently ships merchandise within the United States only.

Shipping costs and estimated delivery timelines are displayed at checkout.

Delivery estimates are not guaranteed and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.

Customers are responsible for providing accurate shipping information. Rello Runs is not responsible for orders delayed or lost due to incorrect addresses entered during checkout.

Local Pickup

Local pickup may be available for eligible orders.

Customers selecting local pickup will receive pickup instructions when their order is ready.

Orders not picked up within a reasonable timeframe may be subject to cancellation.

Damaged or Lost Shipments

If an order arrives damaged, please contact us promptly and include photos of the damaged item and packaging.

Lost shipments may require carrier investigation before replacement or store credit is issued.

SERVICE DELIVERY & RECURRING BILLING POLICY

Effective Date: November 3, 2026

Rello Runs, LLC provides basketball coaching, lessons, camps, clinics, classes, and athletic development services delivered in person at scheduled locations.

Program schedules, coaches, times, and locations may change due to operational needs, facility availability, weather, or safety concerns.

Participants are responsible for arriving on time and prepared for sessions.

Session Cancellation Policy

A minimum of 24 hours notice is required to cancel or reschedule a coaching session.

Late cancellations and no-shows may result in forfeiture of the scheduled session.

Membership Billing Authorization

By enrolling in a membership, you authorize Rello Runs, LLC to automatically charge your selected payment method on a recurring monthly basis.

Memberships automatically renew month-to-month unless canceled.

A 30-day written notice is required for membership cancellation.

Membership fees already charged are non-refundable and non-prorated.

Temporary absences, missed sessions, or non-participation do not pause or cancel recurring billing.

For membership cancellation requests or billing questions, please contact:

Rello Runs, LLC

904-563-3170

Coach@relloruns.com

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